Help

Support

Questions, issues, or feedback — we're here to help.

Get in touch

Usually respond within a couple of days.

Email Support

Common questions

How do AI features work?

Photo identification, price research, and checklist auto-populate all work out of the box — no setup required. Every install starts with a handful of free trial identifications; after that, a Pro subscription unlocks ongoing AI access.

I ran out of AI calls for the month — what now?

Pro subscribers can buy a one-time top-up of extra AI calls right from Settings, or simply wait for the monthly reset.

How do I cancel or manage my subscription?

Open Settings in the app and tap "Manage Subscription," or manage it directly through your Apple ID subscription settings.

Is my collection data backed up?

Yes — go to Settings → Backup & Restore to create a full backup (including photos) any time, or enable automatic iCloud sync.

Can I export my collection?

Yes — CSV, PDF catalogue, eBay listing export, and photo export are all available from Settings.

I found a bug or have a feature idea.

We'd love to hear it — email us with as much detail as you can share.